If you would like to return your product, either for a refund or to exchange it with another product, we kindly ask that you ship your product to the following address:
Vooray International 990 S Main St, Ste. E Logan, UT 84321
Please ensure that you include your order number with instructions to either refund or exchange your item. The item must have original tags and be in new condition. Please allow 3 business days to process your refund once the item has arrived at our warehouse. Exchanges will be shipped within the same timeframe. If you have any questions, please email firstname.lastname@example.org.
All international sales are final due to longer ship times and varying customs and duties. If you would still like to process a return, you will need to pay the return shipping to the address above and work with our team to arrange a credit. Please email email@example.com with Subject: "International Return" and include your order number and full name to expedite your service.
All online orders are processed within 72 hours and shipped within 1-3 business days. Occasionally, an item will be out of stock and may not ship immediately. Our team will notify you if there are problems with an order. Please contact us with any shipping questions at firstname.lastname@example.org.
International Shipping is offered through our site. All orders are processed within 72 hours and ship within 2-4 business days. You can select a flat rate option or a faster ship time by a specific carrier. Options are visible at checkout. All International Sales are final due to varying ship times and customs. The customer is responsible to pay any duties or customs charges with their purchase.
Please contact our office for any shipping related questions at 435.535.3665 or email our team at email@example.com.