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Worry-Free Warranty

All Vooray products come with an end-to-end 1 year warranty on hardware and structure; including zippers, clips, brackets, structural piping, handles, and straps. If you feel that fabrics or materials are showing unusual signs of deterioration, please take a picture of the bag and send it to our customer service team at orders@vooray.com, and we will do our best to assist you. 

Vooray products are made with some of the most durable fabrics on earth, and we know you've entrusted us with carrying and protecting your essentials. This is a trust that we don't take lightly, so please contact us if you have any issues with your Vooray product.